Frequently Asked Questions.

• What do you need from me to get started?

  To get started on your web design project, we need a few key pieces of information from you. Please provide your company name and contact details, along with your preferred colour scheme, to help us align the design with your brand identity. If you have a logo, do share it with us – it’s a crucial part of your brand’s visual presence on the website. 

  Additionally, brief bullet points about your products and services will be invaluable. This information helps us accurately showcase your offerings and highlight what sets your business apart. Feel free to include any specific requirements or preferences you have for your website, as our goal is to create a site that not only looks great but truly represents your business.

• Do you provide website redesigns?

  Yes, we absolutely offer website redesign services. If you're finding that your current website isn't quite hitting the mark or it's underperforming, we're here to help. Our team specialises in redesigning and restructuring existing websites to breathe new life into them.

  We focus on enhancing both the visual appeal and functionality, ensuring your site not only looks great but also performs optimally. Whether it's updating the layout, improving user experience, or refreshing the content, we're committed to transforming your website into a dynamic and effective tool for your business.

• Can I update the website myself?

  Yes, you can certainly update the website yourself. Our bespoke Content Management System (CMS) is designed to be user-friendly, making it straightforward for you to add content and make updates to your website independently. 

  Using our CMS system, you can easily update your company blog, projects section, photo gallery, product catalogue, meet the team profiles, customer reviews and more. Our Account Managers are always available to assist and guide you through the process.

• Will my website rank on Google?

  Yes, we ensure that all our websites are submitted to be indexed by Google. Before we start building your website, we conduct thorough keyword research and competitor analysis. This proactive approach helps us identify and target the most profitable keywords, maximising the likelihood of your website achieving organic rankings in the search engines. 

  Our goal is to not only create a visually appealing and functional website but also to enhance its visibility and reach by aligning it with SEO best practices. With these strategies in place, your website is positioned to attract the right audience and perform effectively in Google and the other search engines.

• How long does it take to build a website?

  The timeframe for building a website can vary, but for our most common type of project (brochure websites) it typically takes between 5 to 7 days to complete. This timeline ensures we can deliver a high-quality, fully functional website without compromising on any details. 

  Please keep in mind that more complex projects might take a bit longer, but we'll always provide a clear timeline after understanding your specific needs.

• What type of platform do you use?

  We utilise our own in-house Content Management System (CMS) for building websites. This offers several benefits. Firstly, it ensures our websites are highly secure, safeguarding your online presence against potential vulnerabilities.

  Additionally, our CMS is optimised for speed, meaning websites built on it load very quickly (a feature that not only enhances user experience but is also favoured by Google), positively impacting your search engine rankings.

• Will my website be mobile friendly?

  Yes, all our websites are designed to be mobile-friendly and responsive. We understand the importance of a website that adapts seamlessly to all devices, particularly in today's mobile-centric world.

  This approach means your website provides an optimal viewing experience across different screen sizes, from desktop computers to tablets and smartphones. A responsive design not only enhances user experience but also contributes positively to search engine rankings, as mobile-friendliness is a key factor in Google's ranking algorithm.

• Do you provide PPC services?

  Yes, we do offer PPC (Pay-Per-Click) services, specifically managing Google Ads accounts. Our approach is straightforward: we focus on creating Google Ads campaigns that are tailored to your unique business needs and customer search behaviour.

  By partnering with us, you gain access to specialised expertise that helps drive relevant traffic to your website, leading to increased inquiries and sales.

• What is an ecommerce agency?

  An ecommerce agency specialises in helping businesses sell their products or services online. This typically includes designing and building ecommerce websites, optimising them for search engines, and integrating tools to improve customer experience, such as payment gateways and inventory management systems.

  Some ecommerce agencies, like ours, go further by offering digital marketing services and long-term support to ensure your online store remains competitive and profitable.

• Do people still hire ecommerce web designers?

  Yes, ecommerce web designers are still in high demand. While DIY website builders do exist, businesses seeking a professional, optimised and unique online presence often turn to web designers for their expertise. A well-designed website not only enhances your brand but also improves user experience, leading to higher conversions.

• How do I choose an ecommerce agency?

  Choosing the right ecommerce agency is crucial to the success of your online store. Start by researching agencies with proven experience in designing and developing ecommerce websites. Review their portfolio to assess the quality of their work and ask for case studies to see real-world results.

  You should also consider the services they offer, such as SEO and post-launch support, as these are vital for long-term success. Communication is key, so choose an ecommerce agency that listens to your needs, understands your goals and provides clear, transparent pricing.

• How much does it cost to build an ecommerce website in the UK?

  In the UK, the cost of an ecommerce website ranges from approximately £2,500 to £50,000 or more. A basic design with minimal features will cost less, whereas a custom-designed platform with advanced functionality, such as stock management may require a larger budget.

  To make sure you get the best value for money, we recommend working with an experienced ecommerce agency like ours that can offer tailored solutions. Our team will guide you through the options available, making sure your website meets your business needs and delivers a solid return on investment.